Warranty coverage
The applicable warranty is the coverage stated for the confirmed product in the quotation, invoice or manufacturer documentation. Coverage can vary by model, region and product type.
Damaged or non-working on arrival
Keep the product, serial labels, accessories and packaging together and contact Zapcart promptly with the order reference, photos and a clear fault description. The item must be assessed before a replacement, repair or other remedy is confirmed.
Warranty service does not cover damage caused by misuse, unauthorized modification or conditions outside the stated product requirements. Applicable legal rights are not excluded.